To begin the process, you’ll first need to book a consultation with our Patient Care Team. This is a free introductory call to discuss your goals and guide you through the next steps.

You cannot purchase directly from the website at the start. However, once you have completed your practitioner consultation and your script has been approved, you’ll be granted access to order prescription items directly through the website. This ensures all treatments are clinically appropriate and compliant with regulatory requirements.

• Patient Care Team consultation (free): A quick, supportive call to help determine your needs and prepare you for the next step.

• Practitioner consultation ($55): A full clinical review with a qualified practitioner. This is required for all prescription items, and the cost is included in the sale of each prescription product.

You can book your consultation via the button above or through the product page of any prescription item. If you’re unsure which time to choose or can’t find a suitable slot, feel free to contact us directly — we’ll do our best to accommodate you.

Prescriptions are issued after your practitioner consultation. Once completed, your script will be processed and forwarded to the compounding pharmacy for fulfilment.

Once your prescription is approved and payment is received, orders are generally processed and dispatched within 2–5 business days.

We’re here to support you. You can always reach out to our team if you have questions or need to make changes. Follow-up consultations can also be arranged.